How do I cancel my account?
If you hold a paid subscription to Jumpchart but wish to cancel future payments, all you have to do is downgrade your account to the Free plan. To do this:
Go to the Account tab (found at the main navigation bar at the top of the screen).
Click the “Downgrade” link in the Free plan column from the Plans Table.
Please note that for this to work, your account will need to fit inside the constraints of the Free plan (storage, number of pages, number of users, etc.).
Once this is successfully done, your credit card billing cycle will be stopped. You may upgrade your account back to any of the paid subscriptions at any time.
